About Our Projects
Our mission is to provide high quality security & cleaning services to the satisfaction of our customers using up to date technology and a motivated human resource. To achieve market leadership, return on investments and to be a good corporate citizen.
Business Target Market
- Governments:All Departments
- SMEs:Security & Cleaning Departments
- Private Sector:Security & Cleaning Departments
- Individuals:Contact us for more info.
Project Analysis
Our services are mainly targeted to the Government, Corporate and Private Sector as our business is growing. We recognize the demand for expansion, thus we cover all diffrent types of nations and communities that are here in South Africa.
Service Level Agreements (SLA)
By Definition a Service Level Agreement is an agreement which defies the relationship between a client and both external and/or internal service providers. The function of this ensures that the nature and extent of the service/s remains defined in order to prevent any misunderstanding between the two parties. LTM Cleaning offers customised SLA’s suited to each individual client to accommodate their specific needs and expectations. Several advantages come about from these agreements whereby they enable us to assess performance and service levels that we provide to our clients based on specific criteria and performance measurement processes.
Monthly Reports
During the process of the project LTM Security shall issue a detailed monthly report based on site incidents occurring during the course of the month when invoice is submitted to the relevant persons it will be attached with the report signed by the site supervisor and approved by the office.
